We asked 17 pilots from across the country to give us straight answers about maddening safety rules, inexplicable delays, the air and attitudes up there—and what really happens behind the cockpit door. What they told us will change the way you fly.
What You Don’t Want to Know
“I’m constantly under pressure to carry less fuel than I’m comfortable with. Airlines are always looking at the bottom line, and you burn fuel carrying fuel. Sometimes if you carry just enough fuel and you hit thunderstorms or delays, then suddenly you’re running out of gas and you have to go to an alternate airport.” -Captain at a major airline
“Sometimes the airline won’t give us lunch breaks or even time to eat. We have to delay flights just so we can get food.” -First officer on a regional carrier
“We tell passengers what they need to know. We don’t tell them things that are going to scare the pants off them. So you’ll never hear me say, ‘Ladies and gentlemen, we just had an engine failure,’ even if that’s true.” -Jim Tilmon, retired American Airlines pilot, Phoenix