Considering the miracle I saw this past week this probably should not upset me sooo much but it does. It is so simple yet so vital to a good hotel stay.
The Wake Up Call
I am dumbfounded that a hotel clerk cannot properly put in the information for a simple wake up call. That is not rocket science. Not medical miracles. Just properly execute the recording of a wake up call.
In particular, early AM wake up calls before flights. Mine was set for 5:30AM for a 8 AM flight. If I don’t get the wake up call, I don’t wake up and miss my flight, lose a day of my life fighting with he airlines to get me home. I am pissed off.
I watched her write it down. I watched her credit my $100 gift card (which they didn’t credit me for.) That’s another story.
You would think that a Wake Up Call would be a Wake Up Call to the staff that they can complete a hotel stay leaving their customer with a feeling of satisfaction and competence. All I got was “I’m sorry” It was written down but I must have called the wrong room”
In my mind, if a hotel misses the Wake Up Call, we should have that nights stay for free, or they should cover all costs of missing our flight, train, tour or whatever reason we asked to be waken up early.
Is this too much to ask? Have any of you missed a flight or important event because of this ridiculously simple error?
“Horse sense is the thing that a horse has which keeps it from betting on people”
Persistence Pays Off
You Go Girl. Way to Work it. Thanks for the “made my day email” regarding the Chase BA card:
Some persistence worked out for us. We were in no position to apply with Chase last fall when the BA 100K offer first hit because we had just gotten new United Chase cards. When it surfaced again in January, we were able to try. Both of us were denied. We called the number on the denial letter 3 or 4 times and received a different answer each time as to whether or not cancelling another Chase card would help. Finally we found a couple of people that put it in our record to give us the card once we paid our monthly bills and cancelled one card. We did so and indeed did receive the card with the full benefit. Hoorah!
Thanks again for your help. We will think of you when we redeem these miles!
Red Roof In One Cent Sale
Thanks Mac. Good April 1 to 15th with 48 hour advance booking. Here is the link
Chase Sapphire Preferred® Card
- Annual Fee: $95 fee waived for the first year
- Foreign Fees: No
- Card Type: Bank
The Sapphire Preferred offers 2x points on dining and travel, and no foreign transaction fees, making this the go-to card for travelers.
This card accumulates Ultimate Rewards points, which are very valuable for transfer to United and Hyatt. Overall, this card is a great choice for maximizing earnings on dining, travel, and every day spend.
- Earn 40,000 bonus points when you spend $4,000 on purchases in the first 3 months from account opening. That's $500 in travel when you redeem through Chase Ultimate RewardsSM
- Earn 5,000 bonus points after you add the first authorized user and make a purchase in the first 3 months from account opening.
- 2X points on travel and dining at restaurants & 1 point per dollar spent on all other purchases
- No foreign transaction fees, plus Chip and Signature enabled for international travel.
- 1:1 point transfer to leading frequent travel programs at full value — that means 1,000 Ultimate Rewards points equal 1,000 partner miles/points.
- 24/7 direct access to dedicated customer service specialists
- Introductory Annual Fee of $0 the first year, then $95