Citi Retention Number | Frugal Travel Guy

Citi Retention Number

June 16, 2010 - Rick

Rick,

Not sure you want to publish this, but I read in the “Other Credit Cards” Flyertalk forum that CITI has a phone number that goes directly to the retention line. It was answered before I heard it ring once!

800-444-2568

My offer was for 5 transactions on the card in the next 3 months to receive a statement credit equal to the annual fee. Done deal. As many Citicards as some of us have, I’ve added it to my memory dial. By the way, this is also the number where they can shift credit lines for you (the guy did it while I was holding). It seems CITI has no problems re-allocating credit lines, that was just an issue with Chase (for me) apparently.

Great to see your trip is going well –

Keep Posting

James

Gary

When you redeem 20k SPG they send 25k miles to American in a single block. That qualifies for the 35% bonus.
Colonelwes

Hi Rick,

Thanks for the super recommendation to The Loyalty Travelr Blog–now on my favorites bar…next to TFG.

Enjoying your European posts, thx

r/wes
Anonymous

Yes – there are posts on FT confirming the transfer works as we would hope. 20,000 StarPoints -> 33,750 AA miles
saban_arslan21

zeki müren

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