Their response was as follows:
“I would like to inform you that, the two points per dollar spent when you purchase flights, hotel accommodations, car rentals, and time shares offer is effective for purchases made after 07/17/2011. Since the purchases made are before 07/17/2011, the two points per dollar spent offer will not be applied on these purchases. But as a gesture of my commitment to you, I have added 25,000 points to your account. You will see this adjustment on your next billing statement.”
SCORE! I asked for approximately 1000 extra points and they said no. Instead they gave me 25,000 points!