From the moment we reached the hotel entrance we were glad we came. The valet processed our car and when we walked in the door the doorman greeted us by name. At breakfast one morning we were looking for our waiter, the assistant food and beverage manager caught me looking around and came all the way across the restaurant to see if he could help me.The entire staff here was absolutely the most cordial and professional you could find anywhere, from the housekeepers to pool attendants to waiters and waitresses. We enjoyed every one of them and the personal attention was greatly appreciated. And we’ve stayed in a few hotels in our lifetime. Sixty three countries worth. They understand customer service here at the Hyatt Regency.
Why would anyone who lived a block from the best beach on the Atlantic, Hilton Head Island, and two blocks from the Marriott Grande Ocean Club, drive five and a half hours to Orlando, you may wonder? Because we love to roam and see new things. The mistake rate of $29 per night made it extra special to get away — just the two of us. If we stayed on the island, we would do what we do everyday on the island. Here we actually did lay by the pool, go to the gym, play pitch and putt golf (three holes only Katy lost 2 balls in 3 holes), and paddle around in the lake on the hotel property. One of our favorites was the Quiet Area Designation at one of the pools. Screaming kids can be fun for some, I guess, but they’re better a couple hundred yards away in their own area, from my point of view.
The theme parks are less than 10 minutes away and a shuttle is available from the hotel. The resort charge was $22 per day but included all the above mentioned activities and Internet. Valet parking was $23 per day and the food was at typical hotel prices. I can vouch for the breakfast omelettes. I was too busy enjoying them, however, to snap a photo.
The room was nothing special but clean and well taken care of. Housekeeping was there early each day and they gave Katy her extra coffee as needed. There were five restaurants on site, from sushi to cafeteria. Golf was available on 45 Jack Nicklaus-designed holes and the crowd this time of year was very sparse. No problem getting a tee time at $110 per individual.
Room prices in the “shoulder season” were reasonable at $129 per night. I can and will recommend this hotel facility for your next family trip to the Orlando area — a beautiful property with great staff, excellent location, good food, and reasonable room rates. Who can ask for anything more?
Food For Thought???
Would you consider Orlando for the next Chicago Seminars in October 2012?
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