American Airlines Backs Away from the Glitter Gate Controversy [EXPIRED]

August 16, 2011

Rick Ingersoll | Google+

(Offers on this page are now expired and are no longer available.)

Greg R. has undertaken a letter writing campaign regarding his purchases of Verizon products from the AAdvantage eShopping website and the likelihood that he will receive the advertised 83,871 miles per item purchased. He forwarded me the response he got from American Airlines. Here are the important excerpts:

“…The terms of product purchase offers made by Participating Merchants are determined solely by them – American Airlines does not price products sold on the site, determine the amount of miles associated with a particular offer, determine eligibility for a particular offer, or post offers on the site.

In accordance with the limited role of American described above, the AAdvantage eShopping Terms and Conditions (which constitute the agreement between American and Program Members) provide that American is not the agent of any Participating Merchant and that the Participating Merchants operate independently of and are not under American’s control with respect to the program…”

I’m not an attorney, nor do I pretend to be, but I question the wisdom of a great name and company like American Airlines being associated so loosely with an outside provider that has shown little regard for what they place on the website named the Aadvantage eShopping website.

In the long run, no one will remember the name Cartera Commerce. It is American Airlines that will lose credibility and future business. I am sad to see that happen. If American can’t or won’t step up to bat with this, I have made my last purchase on their shopping mall.

Rick Ingersoll All Articles | Follow on Google+

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Not On My Dime: The Company Wins and I Win [Expired]

Overnight to the Cook Islands and a Credit Card Spreadsheet

Charles Clarke

Very good post. Win/win. Show your company that you are acting responsible with the money they allow you and you may be given responsibility for more money. Show them that you can't be trusted with that amount and, if they are smart, they'll get rid of you or, at least, never trust you with more.

Also very good points on how, with status, you can book cheaper flights and, hopefully, change to a flight that works better for you.

I was curious about the 3 hour window for Delta. On Frontier, it is same day, so you can make the change first thing in the morning, even for evening flights. Lets you firm up plans for your day sooner.
Carol in MN

Rick …

No disrespect to Howie, as he seems to be a very good writer. But when I previously commented that I thought it was great that Howie will be writing from the perspective of having an expense account, I never imagined that it would be every week. I just wonder what percentage of readers have an expense account and can benefit from this info.

As a middle class person without an expense account who does not own a business, is single and basically retired and does most of my traveling within the U.S. with very occasional international trips; I'm starting to feel like this blog is becoming less and less helpful to me.

I have really liked the common sense, practical tips in Rick's blogs and the great credit card information. I also read Shannon's blogs and pick up some tips and reminders from her from time to time. I usually scan Andrew's blogs as his topics rarely apply to me. But Howie's perspective and experience just doesn't apply to me at all.

In no way am I suggesting that Howie's or Andrew's blogs should be eliminated. Maybe they could share one day of the week and alternate weeks… one week Howie, the next week Andrew… And maybe on that open day, someone who is in a similar situation as me – and I would guess many other readers – could write from that perspective.

I hope you will consider this suggestion. I think it would benefit a lot of readers and give the blog a broader appeal.

Is anyone else in my situation?
FrugalTravelGuy

carol in mn: by adding Howie we have done just what you requested, broadened the audience. I have no idea what is like to travel with an expense account, nor can I go back to thinking like a rookie nor can I imagine living in a tent in the Sahara, climbing Mt Fuji or donating my time to a women's clinic in Mali.

Be assured I am constantly monitoring the blog readership and if we find a segment that the readers don't like, I'll make the necessary changes. For now, why not give Howie a try. I'm sure you'll and the rest of the readers learn a few helpful things.
Shawn

This is a great read – please keep this type of stuff coming!!!
Shawn

And one more thing… I don't normally post things, but you have been incredibly helpful and have saved my family literally thousands of dollars this year on our personal vacation travel. Thank You!!!

These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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